Persona Characteristic Barriers or Challenges Distributed Environments Open Environments
Time management

difficulty

 Need to spend time on dealing with the business of his online store

Need to take courses on broadcasting

Study task is relatively heavy

 There is no fixed time for the students to take the courses.

All the course materials will be uploaded to a distributed area which can be accessed to students of the course whenever they want.

 The schedule is very flexible. Everything will be accessible openly in a website. The students can manage the study themselves.
English Language Learner His foundation of English is poor. It is challenging for him to listen and read, especially to listen.

His vocabulary is not enough, resulting in the frequent use of dictionary.

He can not speak fluently in English and he can not correctly express his feelings.

 An automatic word recognition software will be provided to help the students translate the words they do not know.

All the learning materials will be posted in the distributed area, which they can access in any time.

If the students have difficulty in speaking, they can choose to communicate with the professor through email, which will be much easier than face-to-face communication.

 The text in the course will be written in plain English so that the students can understand it without too much effort.

A helping forum can be created in the course site for the students to ask questions about the course.

All the lectures will be recorded for the students. They can slow down the video if they feel it hard to keep up with the instructors.
Lack of confidence The poor foundation of English makes him easily feel nervous and inconfident about himself.

He is scared to communicate with native speakers because he is afraid of making lots of mistakes.

 The course will start from talking about the most basic knowledge, helping the students build up their confidence. Students will do the speaking practice with the machine through an online platform, which helps them feel more relaxed than face-to-face practice.

There are many English learners in the open website. They can communicate with and encourage each other.
Computer games obsession He likes to play various  games, which causes the waste of time.

He can be easily distracted by games and feel sleepy while learning.

 Students in the course will be grouped up. There will be lots of team learning activities for them, which is helpful for the students in the same team communicate with and supervise each other. There are various of educational games in the open websites, making the process of learning more interesting.

A sign-in activity will be held for the students to record what they have learned everyday so that the students can supervise each other.